Life Coach Hub Support

Getting started

• Getting Set Up on LCH Core: Video Tutorials to Run Your Coaching Business
• New coaches: Apply to the LCH Startup Program
• What do I get with my free trial and how do I make the most of it?
• How does coaching using LCH Core coaching software work?
• Install the Life Coch Hub WordPress plugin
• How do I get started coaching?
• How do I get started delivering courses?
• How do I stop emails going into spam?
• How do I submit a bug report?

Getting listed in the coaching directory

• How do I get listed in the coaching directory?
• How much does it cost to get listed in the coaching directory?
• Where will my profile appear in the directory?
• How do I submit coaching hours to show up on my profile?

What are the benefits of the LCH coaching software and admin system?

• How does LCH Core coaching software save me time and hassle?
• How does LCH Core coaching software help me expand my business?
• How does coaching using LCH Core coaching software create added value for my clients?
• I’m a new coach. Can I coach using LCH Core coaching software and list myself in the directory?
• I am already coaching. What can LCH Core coaching software offer me?
• Can I coach my pre-existing clients using LCH Core coaching software?

Getting new clients

• How do I get new clients?
• What’s the difference between my Profile Listing, my Public Booking Page, and my Public Store?
• Can prospective clients and those interested in knowing more about me schedule appointments?
• What are coaching requests and client leads?
• What happens if someone contacts me?

Marketing tools & strategies

• Can I offer a freebie or lead magnet to gather client leads onto a mailing list?
• How does Life Coach Hub increase my reputation as a coach?
• How do I start getting reviews for my profile?

Using software to grow & retain clients

• How does LCH Core software help me keep and grow my clients?
• How do I keep clients for longer?
• How do I earn coaching hours to show up on my profile?

Public booking page

• How do I set up my Public Booking Page?
• Why isn’t my session showing on my Public Booking Page?
• How do free initial coaching appointments work?

Submitting articles and guest posts

• How do I submit an article or guest post?

Creating coaching offerings

• How do I coach clients using Life Coach Hub Core coaching software?

Client management

• How do I onboard my clients?
• How do I keep track of my client data, session notes, and progress?
• How do I invite my clients to coach with me, and schedule sessions with them?
• How do I give access to my existing clients to coach with me?
• Are my client’s previous answers and progress reports archived?
• What is the Progress Stream?
• How do I deactivate a client?

Making appointments and using the calendar

• How do I create appointments with my clients?
• How do I set aside available blocks of time when I am free to see existing and new clients?
• How do I cancel or change an appointment?
• What if my client has no more prepaid sessions?
• How can I share my schedule with clients so they can make their own appointments?
• How do I let my clients know how to contact me?
• How will I know if my client has cancelled an appointment?
• How do I schedule my online coaching?
• How do I let prospective clients know that I am available for a free initial consultation?
• Are my clients reminded of appointments and other tasks in their own time zone?
• What appointments can a client see in their calendar? Will they see all of my appointments?

Welcome packages and agreements

• What is a welcome package?
• How do I send out a welcome package and agreement to my clients?
• How do I customize my welcome package and agreement?
• Where do I view forms from my welcome package?

Coaching plans and coaching notes

• Why should I use Coaching Plans with my clients?
• How do I use Coaching Plans and Coaching Notes with my coaching clients?
• How do I customize my Coaching Plans?
• How can I take and send Coaching Notes?
• How do I send a summary of my session with my client?
• Why isn’t the Submit Plan button showing for my client?

Coaching tools and coaching software

• What Coaching Forms and Tools are available for coaching my clients?
• Can I edit or create my own coaching forms and tools?
• Are all my coaching forms and tools saved?
• How will I know when my clients have responded to my journal topic, worksheet, or other coaching tool?
• Can I assign coaching forms and tools to specific clients?
• How do I deliver coaching content to my clients automatically?

Online coaching

• How do I conduct coaching online?
• Why should I offer online coaching?

Goal-setting as a coaching tool

• How do I use goals with my coaching clients?
• Why should I use goals in my coaching?

Action items in coaching

• Why should I use action items in my coaching?
• How do I use action items with my coaching clients?

Journaling as a coaching tool

• Why should I use journaling in my coaching?
• How do I use journaling with my coaching clients?

Assessments and forms as coaching tools

• How do I use coaching worksheets, assessments and forms with my coaching clients?
• Why should I use coaching worksheets, assessments and forms in my coaching?

Resources as coaching tools

• How do I create resources for my coaching clients?

Creating and delivering courses

• Why should I offer courses?
• How do courses on Life Coach Hub work?
• What are Instant and Drip courses?

Creating course content

• How do I create course content?
• How do I read and respond to coaching tools I have assigned to courses?
• What are course modules and lessons?
• How do I create module and lesson content?
• How do I provide access details for coaching calls to my course members?
• How do I fix video upload issues?

Course tools and coaching tools for courses

• What tools are available for delivering my courses?
• How do I read and respond to coaching tools I have assigned to courses?
• Why should I use homework and action items in my courses?
• How do I use homework and action items with my course members?
• Why should I use goals in my courses?
• How do I use goals with my course members?
• Why should I use journaling in my courses?
• How do I use journaling with my course members?
• Why should I use worksheets and forms in my courses?
• How do I use worksheets and forms with my course members?
• How do I use resources in my courses?

Getting ready to sell

• How do I get paid?
• How do I link my existing website to LCH?
• How much does it cost to coach, train or sell on Life Coach Hub?
• What do I need in order to I coach, train or sell on Life Coach Hub?

Setting up your Coaching Shop

• What is my Public Store?
• How do I set up my Public Store?
• How do I add coaching, courses, products and services to my Public Store?
• How do I create a coaching package or single session I can sell to clients?
• How do I create a course that I can sell to clients?
• How do I list a service?
• How do I list a digital product?
• What services can I sell?
• What products can I sell?
• What is a bundle and how do I use the to grow my business?
• How do I create a sliding-scale or discounted offer?

Orders and invoicing

• How does invoicing and billing work?
• How do I set up an installment plan or payment plan?
• How do I send or view client invoices?
• Can I gift an offer?

Your account

• How do I pause or close my account (or just downgrade)?