How do I use journaling with my coaching clients?

It’s easy to pass the benefits of journaling on to your clients in a way that is easy for you to administer and respond to. To use journaling with your clients, all you need to do is create a journal topic and assign it to your client. Your client will be able to post entries that are private or share them with you. You will be able to comment on any entries. Your client can have as many journal topics going at one time as you like, and continue to write on them for as long as they choose.

Creating journal topics

1. You can create journal topics in one of two ways
   • If you already have coaching clients registered on Life Coach Hub, you can go directly to Client Management. Here you will see all your client folders. Click to enter the folder.
     • When inside the folder, select Tools. Click on Assign new tools to create a new tool
   • Or instead, go to Coaching Tools in the main menu. Then click on Journals. Click on Create new.
2. When adding your journal, you’ll give it a title and then write a description. This is what your client will see when responding to the journal, so explain clearly what you would like the client to accomplish with this topic.
   • You can also choose to group your journal topics into categories for your own private use. You can create additional categories at any time by typing into the field marked Category.
3. All your journal topics you’ve created in coaching your clients will be listed in the table so that you can easily assign them to multiple clients and courses. You can sort these to display in any way you like.

Editing journal topics

• You can edit your topic at any time by clicking the 3 action item buttons on the far right, then clicking Edit.

Assigning journal topics

• You can assign your topic to a client either from the Journals page in Coaching Tools, or from the client’s personal folder.

What does my client see from their coaching portal?

• Your client will be able to read your journal topic and create entries from the Coaching Pad in their dashboard. They can choose which privacy setting and whether to alllow comments. If they choose “Only me” as the privacy setting, you will be able to see they wrote and entry but not read it.

How do I read and respond to client journals?

1. If you go into your client’s folder, select the Tools tab. Here you can see all your client’s tools, and can filter by type. Press View progress using the 3-dot Action Item menu at the side.
2. Even more convenient is to head on over to your Progress Stream. This will display the most recent comments of all tools at the top. You can filter for tool type and client.
3. To comment, just click the Comment link. Clients can comment back, and this way you can have a productive coaching exchange even between sessions (and this is a perfect way to conduct online coaching).

Note: Make sure you put Life Coach Hub on your Safe Sender email list so that you are sure to receive important emails.