Pay Greater Attention to Non-verbal Signals
We have become accustomed to a verbal culture in our communications in the west and have grown to assume that we will be judged solely on the way we speak and the words we use.
This is not true, and non-verbal communication remains a powerful, if unspoken means of communication.
People communicate information in many non-verbal ways, so pay close attention to their gestures, body language, tone of voice and facial expressions. By habitually doing this you will learn a lot about your own body language, and how to control this in order to improve your communication skills.
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